If you cannot attend, written notification must be received at least 10  working days prior to the conference.  You may either send a substitute  or receive a refund minus a $75.00 processing fee if your request is  received before the 10 day period.  No refunds will be granted after the  10  notice period for any reason.  In the event of bad  weather, viral infection or if the conference is cancelled, the Cannxperience Tour, nor its affiliates, is not responsible for nonrefundable travel fares or  lodging, nor will we issue refunds for registrations, exhibits,  sponsorships, event activities or any associated fees.